HOW CAN WE HELP?
Get support for your Twinly experience
Email Support
Get help via email within 24 hours
twinlywithbirthday@gmail.com
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@twinlyapp
FREQUENTLY ASKED QUESTIONS
How do I find my birthday twin?
Simply enter your birthday when creating your account. Our algorithm will automatically connect you with users who share the same birthday!
Is my data secure?
Yes! We use industry-standard encryption and security measures. Your data is stored securely on Firebase and Google Cloud Platform. Read our Privacy Policy for more details.
How do I change my app icon?
Go to Settings → App Icon and choose from our collection of premium icons. Your selection will update immediately!
Can I delete my account?
Yes. Go to Settings → Account → Delete Account. This action is permanent and will remove all your data from our servers.
How do I report inappropriate content?
Tap the three dots on any post or profile and select "Report". Our moderation team reviews all reports within 24 hours.
Is Twinly available worldwide?
Yes! Twinly is available in 195 countries. Download from the App Store or Google Play Store in your region.